Frequently Asked Questions


We provide the fastest setup of any provider in the UK and make the process simple. Whatever your needs, we can help

FAQ Form


We would be happy to answer any questions you have. Please fill out this form and we will get in touch with you shortly.
How do I obtain a facility to accept credit & debit cards?

You will need a merchant account, PaymentSense will organise this for you. A business bank account is also needed for the acquiring bank to transfer payments made by your customers to you – again, PaymentSense can help you set this up. We will also organise the equipment needed for you to accept card payments. These chip and pin terminals come in a variety of options to suit any business. Discuss your requirements early with PaymentSense.

What are the advantages of accepting credit & debit cards?

Fully electronic data-flow helps in reducing the physical cash hold, makes book-keeping simpler and opens up a heavily used source of funding to your business – capitalise on impulse buyers who may not be carrying the cash but almost always have plastic on them.

What is the Price Guarantee?

Never Beaten on Price And No Hidden Costs. That is Guaranteed. PaymentSense offer small and medium businesses lower prices than any other provider on the market. We have no hidden costs. No membership fees. No transaction call out charges. Basically, what you see is what you get. It is easy and transparent. And if you are offered a better price, we will match or beat it. It is as simple as that.

What is the risk in accepting cards?

The risk of accepting card payments in your business is minimal. Banks take security very seriously and constantly address the security needs of both business and consumer. Chip and Pin makes it very difficult for fraudsters to steal cards as they won’t work without a 4-digit “pin”. All transactions are securely handled on an encrypted network

What are my savings?

PaymentSense offer small and medium businesses lower prices than any other provider on the market. We have no hidden costs. No membership fees. No transaction call out charges. Basically, what you see is what you get. It is easy and transparent. And if you are offered a better price, we will match or beat it. It is as simple as that.

How can I view my statements?

“ClientLine” provides you with secure web access to your merchant account. It is available 24 hours a day, 7 days a week. As well as giving you access to your monthly statements, ClientLine has the following benefits:

  1. Helps reduce chargebacks
  2. Helps reduce administrative costs and resources
  3. Provides an additional fraud prevention tool
  4. Gives you the ability to download data onto standard spreadsheets improving management analysis and control
  5. Helps identify operational improvements

To find out more about how we can help your business:

Call 0208 962 3166   or   

Next steps:

Get a quote Call 0208 962 3166
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In association with:

PaymentSense, acting as an agent of FDR limited, doing business as First Data Merchant Solutions, is registered with MasterCard/Visa as an independent Sales Organisation and Member Service Provider of Bank of Scotland.

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