An introduction to Countertop

Countertop card machines are one of the most popular terminals, used by nationwide supermarkets and department stores. Now you can leverage the same power. Whether you’re a retailer, café, beauty parlour or other businesses taking payment at the sales desk, Countertops can bring the convenience of card payments to your customers.

Countertop card machines

Countertop card machines

Take payments at the sales counter

  • Fast, reliable and easy-to-use terminal
  • Plug into your phone/broadband line
  • A sleek body and professional look

Perfect For

  • Retailers
  • Cafés
  • Beauty Salons

What's in the box

1 2 3 4 5 6
1

1CARD MACHINE

A lightweight terminal used to process card payments.

2

2SUPERVISOR CARD

A card used for functions like refunds and reconciliations.

3

3POWER CABLE

Plug the cable into your power supply to keep it up and running.

1 2 3 4 5 6
4

4TILL ROLL SUPPLY

We include a till roll in the box to get you started.

5

5WINDOW DECAL

Let passers by know you accept card payments with our decal.

6

6ETHERNET & PHONE LINE CABLE

Process your customer's card payments via the phone line or broadband. If one goes down, use the other as a back up.

Extras that make all the difference

next day replacement

Auto Roll Replacement

When you’re low on till roll, we automatically send you out a new box so you never run out.

online dashboard

Client Line

An online payments dashboard to monitor all of your transactions from a single place.

auto till roll

24-hour Replacement

If your terminal goes down, we’ll send you a new one in 24 hours, keeping you up and running.

pci validation

PCI Phone Validation

Meet the requirements for card payment security quickly and simply.

performance reports

PERFORMANCE REPORTS

A weekly snapshot of your sales figures delivered via email to track growth and performance.

Plus

Plus by Paymentsense

Our exclusive rewards programme with unlimited access to bespoke business and leisure offers.

Why choose us

Superfast setup icon

Superfast setup

We’re the only provider that can set you up with a card machine in as little as 3 days.

Easy install icon

Easy install

Our card machines come with plug and play technology, making it easy to get started.

24/7 UK-based support icon

24/7 UK-based support

Our dedicated team of experts guide you through setup and provide ongoing support.

The power of many

The power of many

We harness the buying power of over 60,000 small businesses so you get the lowest rates.

Hear from our happy customers

Trustpilot logo
Reece J, London

Highly recommended

Brilliant service, straightforward and easy to sign up. The agent was very attentive and I had my card machine delivered within 2 days.

Reece J,London

Peter W, Romsey

Paymentsense to the rescue

Having been let down by a well-known competitor, Paymentsense came to my rescue and within three – yes – three days, my two terminals arrived.

Peter W,Romsey

Tony G, Swansea

Outstanding service

We’ve been with Paymentsense for years and plan to continue into the future. We have received outstanding service with professional support.

Tony G,Swansea

Explore our other products

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Mobile
card machine

Have the freedom to take card payments
whenever, wherever

Frequently asked questions

What types of businesses use a Countertop card machine?

From retail stores and cafés to hair and beauty salons, many businesses use our Countertop card machines for their card payment solutions. Our Countertop terminals are designed to be reliable for intensive use, have great connectivity for a faster checkout and have large keys to simplify the transaction experience.

How does it work?

Your Countertop card machine comes complete with a standard phone line cable and ethernet (broadband) cable. Once the terminal is set up, connect it to either port to start processing card payments. If one of your lines goes down, simply plug your machine into the other. That way, you never miss a sale. All of our terminals also accept Contactless, Apple Pay and Android Pay as standard.

Will it accept all card types?

Yes. Our card payment machines accept all major credit and debit cards including Visa, Mastercard and American Express (on request).

Will it accept Contactless payments?

Yes. All of our Countertop card machines accept Contactless payments and come with Apple Pay and Android Pay at no extra cost.

What happens if my terminal stops working?

If your terminal gets damaged, please contact our support team and we will have a brand new replacement sent to you within 24 hours.

Can I change my terminal for another model?

Yes. When we set you up with a merchant account, we'll send you a terminal of your choosing. If your circumstances change or you want to try a different model, just let us know.

How long will it take to arrive?

Once your merchant account is approved, your card terminal will arrive in the next 3 working days. If at any point your terminal breaks down, we'll send you a new one within 24 hours.

Can I set it up myself?

Yes. When your Countertop card machine arrives, follow the instructions to have it up and running in just two minutes. If you have any issues please contact us and we'll guide you through it.

Get started

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