• SalesCall free on
    0800 090 3571
    • Get a free quote over
      the phone in minutes.
  • Support
    0800 103 2959
    • Get 24/7 phone support
      from our friendly experts.
  • Help Centre18 agents currently available to chat
  • SalesCall now for a free quote
    0800 090 3571
    • Get a free quote over
      the phone in minutes.
  • Support
    0800 103 2959
    • Get 24/7 phone support
      from our friendly experts.
  • Help Centre Need any help?
    Call our team now.

Come and work with us

Inbound Sales Consultant

Job Description

  • To speak to business owners who are interested in setting up, or changing providers, for their payment processes
  • To sign up small and medium business owners to our contracts
  • To receive incoming calls from potential customers and turn an enquiry in to a deal
  • To maximise your conversion of leads and negotiate deals with the customer
View role spec

Product Innovation Manager

Job Description

  • Running customer workshops and desk-based research to establish pain points and needs-based insight
  • Conduct regular analysis of competitors to help identify product gaps and enhancements
  • Business case creation and forecasting
  • Capability and risk assessment with mitigation planning
  • 3 rd party partnerships and commercial negotiation
  • Go-to- market planning with development milestones and clear critical success factors
  • Design and implement pricing, adoption and retention strategies
  • Work with creative teams to produce customer-facing collateral
  • Regular reporting on product performance
  • Clearly communicate updates and proposals with all stakeholders via appropriate methods
  • Provide regular updates and feedback to senior management
  • Managing the prioritisation of the product pipeline by creating business cases for which products should be focused on
View role spec

Customer Retention & Churn Manager

Job Description

  • 5+ years’ experience managing customer retention and churn
  • Strong analytical skills and highly numerate with proficiency in Excel.
  • Demonstrated ability to initiate and drive strategic initiatives.
  • Ability to analyse data, problem solve and make decisions confidently.
  • Strong and well developed communication and interpersonal skills.
  • Demonstrated leadership skills with the ability to manage and motivate a team.
  • Ability to work efficiently and deliver to a high standard in a high demand, team
  • oriented, and fast-paced environment.
  • Ambitious. Results driven. Team Player.
View role spec

Business Account Manager

Job Description

  • 3+ years sales and account management experience
  • Previous experience in managing and nurturing larger accounts
  • Confidence presenting to large groups of people
  • Good business sense
  • Excellent negotiating skills
  • Ability to work in a fast-paced, multi-task environment
  • Ability to accept and evolve with changes in policies and procedures
  • Excellent time-management skills with the ability to meet deadlines
  • Proven ability of critical thinking, using logic and reason
  • Self-motivation and ability to work on own initiative as well as part of a team
  • Demonstrated pro-active troubleshooting, listening and problem solving skills
  • Strong written and oral communication
  • A smart appearance and professional manner
View role spec

Financial Controller

Job Description

  • Experience of working in a high turner over and high growth company
  • Successfully managed an audit process
  • Experienced in managing statutory accounts
  • Experienced in managing a finance team
  • Experience of successfully improving processes and reducing business costs
  • Qualified accountant working in a Financial Controller role (1-2 years) after working
  • accounting positions for a minimum of 4-5 years
  • Reporting in to Head of Finance
View role spec

Tele-Appointing Team Leader

Job Description

  • Managing the day-to-day performance of a team of 10-12 agents
  • Identify appointment productivity improvements across all data, targeting and campaign structure
  • Leadership and performance management with regular 1-2-1 coaching, training and development
  • Provide motivation, inspiration and confidence to the team when and where required
  • Identify coaching issues and raise with CCM to help implement coaching strategies
  • Drive performance improvements above and beyond expected KPI’s
  • Manage any HR, sickness and holiday arrangements in accordance with company policies
  • Support the roll out and adoption of all departmental incentives and competitions
  • Evangelise the Paymentsense values throughout the Belfast office.
View role spec