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0800 103 2959

SALES:
0800 044 5939

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Call for a free quote:
0800 044 5939

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The simplest way to take payments over the phone

Process cards by phone using our web-based virtual terminal.

GET YOUR FREE QUOTE

Or call us FREE on: 0800 090 3571

We accept all major card payments

Choose a pricing plan

Get 12 months for the price of 10 on our annual packages.

Basic

£12.45/ month
(£14.95 / month)

You save: £29.90*

Process up to £250k/year
get your free quote

Starter

£8.30/ month
(£9.95 / month)

You save: £19.50*

Process up to £50k/year
get your free quote

Pro

£16.60/ month
(£19.95 / month)

You save: £39.90*

Process up to £1.2M/year
get your free quote

All packages include:

Paymentsense Virtual Terminal
  • Payment gateway
  • Fraud screening
  • Email receipts
Merchant Account
  • Payment gateway
  • Expert support
  • No cancellation fees
eInvoice
  • Online reporting tools
  • Multi-user access
  • No fixed contract
*All pricings and savings based on customers signing up for annual price plans.

Security, insight and expert support

Get everything you need to run your business.

Advanced security settings

We use the latest fraud detection and security checks to protect you and your customers at all times. To safeguard your site against any downtime, we use state-of-the-art servers that ensure your business enjoys maximum uptime.

  • Tier 1 PCI DSS compliant
  • Visa/Mastercard SecureCode (3D Secure)
  • CSC, CV2 and AVS security checks
  • Direct API or hosted integration options

Online reporting tools

Our Merchant Management System lets you view every payment as it happens. The portal can be viewed on any computer, laptop or tablet so you can access sales reports wherever you are.

  • Monitor your transactions online
  • Print/send customer receipts
  • Download transaction reports
  • Unlimited user access

Expert technical support

Whether you're new to online payments or an e-commerce expert, we'll provide you with all the support you need to get started.

  • Phone-based support
  • Email technical assistance
  • Access to online help centre
  • Developer zone

All the payment features you need

There's nothing our payment system can't do.

OFFER MORE WAYS TO PAY

Accept all major card types including Visa, Mastercard and Amex.

EMAIL CUSTOMER RECEIPTS

Send payment confirmation direct to your customer's inbox.

ALLOW MULTI-USER ACCESS

Give as many staff as you like access to the payment system.

EXPAND YOUR MARKET

Customers can pay for goods in sterling, dollars and euros.

AUTOMATE YOUR PAYMENTS

Set up standing orders with our recurring payments solution.

INTEGRATE ACCOUNTING SOFTWARE

We work with Kashflow and other accounting providers.

60,000 happy customers and counting

Here's what some of them have to say about us

Trustpilot logo
Andrew D, Devon

So very pleased

We've been in business 22 years but I wish we'd heard of Paymentsense years ago. The virtual terminal is quick and you can email customers a receipt straight away.

Andrew D,Devon

Tim O, Hastings

The ideal solution

I needed to take payments over the phone and Paymentsense provided a virtual terminal which was far cheaper than others I'd contacted previously.

Tim O,Hastings

Ben P, Suffolk

Very fast and efficient

Other providers quoted 2-3 weeks' setup but Paymentsense gave approval within 2 days and our virtual terminal was set up 24 hours later. An efficient service.

Ben P,Suffolk

You’re ready to dial up

Boost your business with simple over-the-phone payments

or call us FREE: 0808 274 3307
or call us FREE on: 0808 274 3307

FAQs

Find the answers below or contact us to find out more.

What is a virtual terminal?

A virtual terminal is a web-based payment system for processing over-the-phone transactions. It's helpful to think of it as an online version of a card machine. It makes the payment process more efficient and less expensive - saving you time and money. And you don't even need a company website to get one. With our superfast setup, your virtual terminal will be ready to go within 24 hours of your merchant account opening.

How do I take card payments over the phone?

When a customer calls you to make a payment, log in to your virtual terminal on a computer, laptop or mobile. To complete the transaction, simply follow the steps on screen. In just a few seconds, the payment will be authorised. At that point, the customer will receive an email with their receipt, and the funds soon after deposited into your account. You do not need to have a business website to process payments over the phone.

How can I set up a virtual terminal for my business?

After your merchant account is approved, we'll send you setup instructions. The whole process usually takes just a few minutes and you'll be able to use your virtual terminal immediately. At Paymentsense, we're committed to fast delivery of service because we know how important it is for businesses to take cards over the phone. If you have any difficulties, our friendly UK-based team is one phone call away. We have the expertise to help you resolve any issue and make your setup as straightforward as possible.

What types of cards can I process over the phone?

Our virtual terminals accept payments from all major credit and debit cards, including Visa, MasterCard, Maestro and American Express. Businesses and customers alike expect over the phone payment to be compatible with every card type, so it's vital that ours meet that expectation.

Is it secure to accept card payments over the phone?

At Paymentsense, we're constantly updating our security systems to ensure you receive only the safest payment methods. Plus there are no higher charges for any major card, unlike with other online payment systems. We use the latest fraud detection software to protect you and your customers. Moreover we provide Tier 1 DSS compliance for your business, the highest level of security the industry has to offer. We also run random security checks in real-time - to deter criminals and to give you and your customers peace of mind.