HOW TO PERFORM A MAC RESET ON YOUR INGENICO TERMINAL
You need to perform all of the steps below in
order to reset each of your terminals.
STEP 1
Perform a Function 70
On each terminal, press the MENU button twice and then select the “select function” option
Then type “70” and press “enter”
Swipe your supervisor card
If prompted by a query such as “Print stored transactions report” press enter
A Function 70 procedure will advise you of any transactions that have not been authorised. Once the Function 70 is complete, you will receive a printout of any transactions that were not authorised. If you receive any of these, please retain these receipts and contact FDMS directly on 0345 606 5055.
STEP 2
Perform a Function 32
Press the MENU button twice, then select “select function” option
Type “32” and press “enter”
Swipe your supervisor card
The terminal will then prompt the following questions
“Reset MAC key FDMS” please select “yes”
If you have AmEx you will also be promoted “Reset MAC key
AmEx” please select “yes”
STEP 3
Perform a Function 75
Press the MENU button twice, then select the “select function” option
Type “75” and press “enter”
Swipe your supervisor card
Select “FDMS” and press enter
If you take AmEx please perform Function “75” again and select “AmEx” and press enter.